DUOS | Medicare Advantage Plans
DUOS for Medicare Advantage Plans
Imagine a world where your members can effortlessly navigate their healthcare journey, all while feeling supported and empowered with the knowledge they need to make informed decisions. DUOS was created to do just that—and tackle the core challenges and shifting headwinds that Medicare Advantage plans face.
An easy button for the headaches of health care
DUOS improves member experience by first solving acute SDOH needs. We then empower beneficiaries with their broader supplemental benefits and complete critical care action in a trustworthy, tailored experience.
Increase retention and growth
Value recognition drives retention. DUOS helps your members understand their plan, recognize the value of their benefits, and feel more empowered and in control of their health.
Increase accuracy and timeliness of risk adjustment
DUOS engages with your high-impact membership to identify barriers to care, provide appropriate solutions within their benefits, and deliver savings.
Increase quality and Star ratings
DUOS works with your team to execute your cross-functional initiatives delivering contextual and timely campaigns and closing gaps in care.
Increase member satisfaction
DUOS provides the access, guidance, and support to foster a sense of independence and control in a member’s health journey, in a culturally and linguistically appropriate experience.
A streamlined experience for all stakeholders
Say goodbye to confusion and missed connections. DUOS’ member activation and navigation tools work across geographies, h-plans, and resource types to reduce complexity in care delivery, improve the user experience, and overcome barriers to healthy living.
Caregivers
“Helping my parents navigate their Medicare benefits is a real challenge. DUOS cuts through the confusion and connects us with recommendations for everything from grocery delivery to community groups.”
Medicare Beneficiaries
“It’s important to me that I understand how to manage my health and well-being as I continue to grow older. DUOS helps me find services and benefits already covered by my insurance - and I’m feeling better than ever.”
Breaking down silos
The DUOS platform aggregates more than 100,000 unique Medicare benefits, local community resources, and government programs, alongside data and programming specific to your plan. Our AI-powered recommendation engine surfaces the best-fit resource for the individual’s unique aging needs.
Part C benefits
- Vision exam, eyewear
- Health-related transportation
- Hearing exam, hearing aids
- Over-the-counter (OTC) benefits
- Food and meal benefits
- and more
Relevant local resources
- Food banks
- Local paratransit/NEMT
- Local Area Agencies on Aging (AAAs)
- and more
Government programs
- SNAP and EBT
- LIHEAP and LIWAP
- Affordable Connectivity Program (ACP) and Lifeline
- In-Home Support Services (IHSS)
- Long-Term Services & Supports
- and more
Part B benefits
- AWV benefit and incentive
- Primary care visit
- Physician specialist services (non-physician)
- Mental health specialty services
- and more
Plan preferred partners
- Transportation
- Food and nutrition
- Durable medical equipment
- Pharmacy, over-the-counter (OTC) and more
Plan-specific data
- Stars
- Annual Wellness Visits
- SDoH gaps
- and more
Learn more
We're keeping a close eye on all things Medicare Advantage. Here's a selection of recent analyses and insights from our team.
The Link Between Social Needs & Business Performance
Solving social needs improves outcomes and satisfaction.
DUOS Wins 2023 Medtech Breakthrough Award
Honored with the Patient Engagement Innovation Award.
All About Annual Wellness Visits
Learn why you should prioritize getting your AWV.
Get in touch
Want to learn more about how DUOS can support your plan’s performance and engagement goals?