Closing the follow-through gap

Health plans invest heavily in benefits and quality programs, but returns fall short in the gap between program design and member action. DUOS is the performance infrastructure that closes this follow-through gap. We turn your investments into realized clinical and financial outcomes.

Performance infrastructure for health plans

Providing access is not the same as driving action. We go beyond analytics platforms that never touch the member by connecting directly and closing the loop. We deliver revenue-grade outcomes, built to deploy seamlessly across any population.

One platform, three solutions

DUOS Activate

Member Engagement & Activation
Moving members from confusion to completed care through digital-first engagement and live human support. This personalized outreach turns engagement into completed, preventive care actions like Annual Wellness Visits and HEDIS gap closures.

DUOS Enroll

Government Program Enrollment
Securing the benefits members qualify for and realize the revenue your plan has already earned. We screen and enroll members for programs like Extra Help/LIS, SNAP, and Medicaid seamlessly during routine interactions.

DUOS Optimize

Care Coordination & Medication Safety
Recovering RxHCC revenue that is clinically earned but rarely documented. This provider-side engine detects gaps and engages prescribers directly to drive accurate documentation and medication safety.

Where outcomes compound

85%

AWV Completion Rate
Achieved among activated members through end-to-end scheduling and engagement

$400

In-Year LIS Value PMPY
Unlocked from government program enrollment surfaced during routine member interactions

$35M+

RxHCC Opportunities
Qualified per 100K members through direct prescriber alerts and clinical intelligence

90%

Member Retention
Maintained during network disruptions compared to unengaged populations

The power of connections

Miguel

82 years old
Louisiana
“I didn’t know these things existed… thank you! I knew I needed help, I just didn’t know where to get it!”

Diane

70 years old
California
“Before I used DUOS, I was at a standstill with my life—you’re really helping me out a lot.”

Timothy

85 years old
Kentucky
“DUOS sticks to their word, and they help you. You get what you’re supposed to get.”

Norma

72 years old
Michigan
“DUOS helped me apply for support and saved me $697 last year, so easy and worth it!”

Let’s unlock value, together

See your plan's estimated opportunity. Learn how DUOS acts as your performance infrastructure to turn program investments into measurable outcomes.